Common Questions

Yes, we have recently introduced passwordless login. Click here to login password free using a magic link which will be sent to your email.

If you are currently trying to log in using email and password, please use the password-free login option by clicking here.

Once logged in to fix, you have the option to create a secure password (which we recommend is different from your FPL password), or you can change the existing password you currently use.

Click here to create or change your existing password on your account settings page.

Contact Us

Our FAQ can be found by clicking here and addresses other commonly asked questions.

We endeavour to respond to your query within 1-2 working days. Alternatively you can email us at